Introduction
This privacy policy describes how The Babysitter’s Hub collects, uses, and protects your information. The Babysitter’s Hub is aware that your personal data must be secured well. We have internal guidelines that describe exactly how our collaborators must handle personal data. The Babysitter’s Hub will only process your personal data in accordance with the purposes that you provided them for, as well as in conformity with the General Data Protection Regulation.
The Babysitter’s Hub values the protection of the privacy of all users of the platform and the mobile applications. We ask you to read this privacy policy that explains how The Babysitter’s Hub uses and protects your data with attention.
Privacy statement The Babysitter’s Hub
This privacy statement regards the processing of your personal data when The Babysitter’s Hub websites, mobile application, as well as the provision of services of The Babysitter’s Hub are used. On grounds of the General Data Protection Regulation, The Babysitter’s Hub is qualified as a data controller. That is why you can find in this privacy statement what personal data are processed by The Babysitter’s Hub and what The Babysitter’s Hub does with these personal data.
Use of our services
When you make use of the services of The Babysitter’s Hub, we ask you to provide personal data. We use your personal data to create your Babysitter’s Hub account, to activate, and to verify it. Your data are stored in our systems and are used to be able to provide our services to you.
Your personal data can be used to enable third parties to conclude an agreement with you. The personal data of users are not sold to third parties. The Babysitter’s Hub collaborates with law enforcement and only shares data from users upon request of law enforcement. The Babysitter’s Hub only does so if the platform of The Babysitter’s Hub is abused. In such case, a police report can be filed, for example, by The Babysitter’s Hub.
The personal data
If you want to create an account as a parent, we process the following (special) personal data of yours:
- First and last name;
- E-mail address;
- Password;
- Address information;
- Phone number;
- Bank account or credit card number (only the last 4 digits)
- IP-address;
- User-ID (when you link an Apple, Google, LinkedIn and/or Facebook account to this platform, and depending on the settings on your account, data from your registrations with these parties).
If you want to create an account as a babysitter, we will process the following (special) personal data of yours:
- First and last name;
- E-mail address;
- Password;
- Address information;
- Phone number;
- Bank account or credit card number;
- IP-address;
- Gender;
- Date of birth;
- User-ID (when you link an Apple, Google, LinkedIn and/or Facebook account to this platform, and depending on the settings on your account, data from your registrations with these parties);
- Profession;
- Education/diplomas;
- Skills;
- Availability;
- Bank account number;
We process personal data on the basis of the following grounds:
Grounds 1 – Consent
The Babysitter’s Hub asks your permission for the use of your personal data. You grant this permission by creating an account on our platform and/or by downloading our mobile app.
Grounds 2 – Necessary for the implementation of an agreement
The Babysitter’s Hub processes personal data because it is necessary for the implementation of the agreement concluded with you. The purpose of the agreement is not directed at the processing of your personal data, but has a different objective, that is, to provide the platform and the provision of services that is offered to you on it.
Data processing
The Babysitter’s Hub collects and processes your personal data with the greatest possible care and only when necessary. At The Babysitter’s Hub, we collect and keep the following information you provide us with:
Account information.
When you register for a Babysitter account, we collect certain information, such as your first name, last name, and your e-mail address.
Profile information. To activate your Babysitter profile, we can ask you for additional information, such as address, gender, and date of birth.
Verification information
To create and maintain a trusted community, we can collect verification information, including a phone number and e-mail address.
Payment
The Babysitter’s Hub memberships are a recurring subscription and will be automatically renewed at the same rate until cancelled.
Memberships can be cancelled at anytime.
Fees and booking times are discussed between you both. thebabysittershub does not take responsibility for no shows or gives guidance on fees.
Communication with other platform users.
When you communicate with other Babysitter Hub users via our messaging system, we collect information about your communications and all information that you want to provide.
Document control:
The Babysitters Hub does not recommend or perform background checks/screening on any of its platform members.
This means that parents/members themselves are responsible for screening, interviewing and making their own informed choices.
If a profile of a babysitter states they have vetting or qualifications, then you can contact the babysitter directly to verify experience/Certificates.
ID verification
We use Stripe for the verification of ID documents. Stripe collects pictures from ID documents, facial imagery, ID-numbers, and addresses, as well as sophisticated fraud signals and information about the devices that connect with their services. Stripe shares this information with us and also uses this information to exploit and improve the services they provide, including for the prevention of fraud. You can also choose to allow Stripe to use your data to improve the biometric verification technology of Stripe. You can find out more about Stripe and the privacy policy on https://stripe.com/privacy.
The retention periods
The Babysitter’s Hub observes the legal retention periods for the processing of personal data. The Babysitter’s Hub does not retain your personal data for any longer than is necessary to realize the objectives they were collected for. We keep your data until 1.5 years after you have removed your account.
The security measures
The Babysitter’s Hub has taken appropriate technical and organizational measures by using the latest technologies to protect your information against loss, abuse, or unlawful processing. The Babysitter’s Hub uses security measures to keep the collected information safe.
As a user, you can choose yourself whether you render public the personal data on your profile for all The Babysitter’s Hub users or only for users that you have been in contact with. If you opt for “everyone”, then public search engines (such as Google) and job vacancy websites will include your profile as well.
The Babysitter’s Hub asks the users to help keep the platform safe. You are responsible for keeping your unique password and account information secret. For more information about security measures of The Babysitter’s Hub, have a look at the page: Trust and Safety.
Your rights
Right of perusal
You have the right to peruse the information that The Babysitter’s Hub has stored. If you want a copy of the data that The Babysitter’s Hub has stored please contact us via email – hello@thebabysittershub.ie
Right to modification and addition
If you want to modify or remove the data that The Babysitter’s Hub has stored, go to the page: Account.
Right to be forgotten
If there are no grounds any longer to process your data, The Babysitter’s Hub will remove your data. This may be the case when you no longer wish to make use of our provision of services, when you object against the use of your data, or when the personal data were processed unlawfully.
Right to restrict processing
In certain situations, we may no longer use your data. In such case, we must (temporarily) suspend the use of your data. This is the case, for example, when we have incorrect information. We may not use such incorrect data and will have to wait until we have the correct information at our disposal.
Right to object
In certain situations, you may object against the use of your data.
If you want to exercise one of the rights listed above, you can indicate this by contacting: Contact page. We will contact you no later than within 14 days.
Cookies
This platform makes use of cookies to render access to the service easier. If you do not want your data to be stored as a cookie, you can modify this under your browser settings. Cookies we make use of are: * Session: to log in and for the use of our website; * Keep me logged in: to remember login names; * New Relic: to use their service Server Monitoring; * Stripe: to process payments; * Google Analytics: to analyze the effectiveness of the website; * Hotjar: to analyze the effectiveness of the website.
We use cookies to modify and measure advertisements. The following cookies are only applicable if you have clicked on an and have subsequently agreed to the use of cookies to collect information on and outside The Babysitter’s Hub:
Bing: to analyze the effectiveness of ads;
Facebook: to analyze the effectiveness of ads;
Google: to analyze the effectiveness of ads;
Awin: to analyze the effectiveness of ads.
Google Analytics cookies
We make use of Google Analytics, which is a web-analysis service that is offered by Google to keep track of and report on activities on our website.
In order to remain transparent and protect our users, we have:
Concluded a Data Processor Agreement with Google;
Anonymized IP-addresses by removing the last eight digits from the IP-address;
Deactivated the sharing of statistics with Google;
Deactivated use of different Google services in combination with Google Analytics cookies.
Data that are collected, processed, and stored in Google Analytics are safe and are treated with confidentiality. For more information about Google Analytics cookies, we advise you to go to https://policies.google.com/privacy.
Contact
If you have questions, comments, or complaints about this privacy policy, you are welcome to contact us:
By e-mail: Contact page